Sec. 12-27. - Records required.

(a)

The grantee shall at all times maintain:

(1)

A record of each written complaint received and each interruption or degradation of service experienced which result in or require a service call or concern the conduct of an employee of the grantee, for at least two years after date of receipt of the written complaint or the date of the interruption or degradation of service;

(2)

Information regarding all complaints received, the type of complaint, the date of the acknowledgment and summary of action taken, for at least one year after date of receipt of the complaint;

(3)

A full, complete and up to date set of plans, records and "as-built" maps showing the location of the cable system, exclusive of subscriber service drops and equipment provided in subscribers' homes; upon the termination of the franchise agreement or the cessation of cable services for any reason, the grantee shall deliver to the grantor a copy of said full, complete and up to date plans, records and "as-built" maps showing the location of the cable system, exclusive of subscriber service drops and equipment provided in subscribers' homes.

(b)

Such information shall be made available to grantor upon request within a reasonable period of time, but in no event later than 30 days after any such request.

(c)

Upon request by the grantor, the grantee shall maintain, and from time to time provide to the grantor, additional information, records and documents related to the franchise or the franchise agreement.

(Ord. No. 543, § 2, 8-22-95)

Sec. 12-28. - Grantor's right to inspect.

Upon reasonable notice from the grantor, the grantee shall permit examination, by any duly authorized representative of the grantor, of all property or facilities of the grantee used or useful in the construction, rebuild or operation of the cable system, and all records relating to the franchise, the franchise agreement, the cable system and the grantee, subject to subsection (g) of section 12-10.

(Ord. No. 543, § 2, 8-22-95)

Sec. 12-29. - Plant performance reports.

The grantee shall submit to the grantor all FCC proof-of-performance or other technical performance reports and the Cumulative Leakage Index test for the system within 30 days after the due date for filing of same at the FCC.

(Ord. No. 543, § 2, 8-22-95)

Sec. 12-30. - Public reports.

If the grantee is publicly held, upon request of the grantor, the grantee shall submit to the grantor a copy of the grantee's annual and other periodic reports, including but not limited to 10-K reports, and those of its parent, within 45 days after the due date for the filing of such reports.

(Ord. No. 543, § 2, 8-22-95)

Sec. 12-31. - Reports.

(a)

All reports, filings, documents or responses required of the grantee under this chapter or the franchise agreement shall be provided by the grantee to the grantor within the period required therefor and shall contain the information specified.

(b)

The willful refusal, failure or neglect of grantee to file any of the reports, filings, documents or responses required as and when due under this chapter shall, at the grantor's option, be deemed a material breach of the franchise agreement and may subject the grantee to all remedies, legal or equitable, which are available to the grantor under this chapter, the franchise agreement or otherwise.

(c)

Any materially false or misleading statement or misrepresentation made knowingly and willfully by the grantee in any report, filing, document or response required under this chapter or under the franchise agreement shall, at the grantor's option, be deemed a material breach of the franchise and may subject grantee to all remedies, legal or equitable, which are available to grantor under this chapter, the franchise agreement or otherwise.

(Ord. No. 543, § 2, 8-22-95)